Simple? Or supercilious?

A Vision of Fire: A Novel - Gillian Anderson, Jeff Rovin

due to an emergency, Caitlin, a child psychologist, has had to cancel several appointments with clients.  Checking in:

 

"'Just a heads-up,' Anita said.  'You've got a couple of bean counters who've expressed displeasure about your recent period of unavailability.'

 

'Let me guess,' Caitlin said, 'Lauren from hospital admin and Phil from CUNY. '

 

'The lady's not just a healer, she's a psychic!' Anita said.

 

'I'll bet they used those very words, too,' Caitlin said.  'Period of unavailability.'

 

 'Why say "absence" when you can use something big and formidable?'"

 

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